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OnCampus Documentation

Guides, workflows, and answers to help your institute team run admissions and student operations smoothly.

faq

Frequently Asked Questions

Last updated: 2026-03-10

Common questions from institute owners and admin teams.

Quick answers for account management, operations, and daily CRM usage.

Step 1: Review account and team basics

Start here for access and daily operational questions.

FAQ

How do I reset my password?

Use forgot password on login and verify through OTP.

How can I invite staff members?

Go to Team in the dashboard, create accounts, and assign permissions.

Can I delete an enquiry?

Yes. Invalid or duplicate enquiries can be removed from lead records.